Privacy Policy + Terms of Reference + Refund Policy
Your Rights
Privacy Policy
Natural State Hypnosis
Effective Date: 10 September 2025
Last Updated: 10 September 2025
We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and disclose your data in accordance with the Australian Privacy Principles (APPs).
What We Collect
• Your name, contact details, and booking information
• Health-related information you choose to share during consultations
• Website usage data via cookies and analytics tools
How We Use Your Information
• To provide therapeutic services and respond to enquiries
• To manage bookings, payments, and communications
• To improve our website and client experience
• To meet legal and professional obligations
Data Protection
We use secure systems and SSL encryption to protect your data. Sensitive information is stored confidentially and accessed only by authorised personnel.
Third Parties
We do not sell or share your personal information. We may use trusted third-party platforms (e.g., booking systems, email providers) that comply with privacy standards.
Your Rights
You may request access to your personal data, ask for corrections, or withdraw consent at any time by contacting us at ange@naturalstatehypnosis.com.au
Terms of Reference
Natural State Hypnosis
Effective Date: 10 September 2025
Scope of Services
We offer clinical hypnotherapy and wellness support tailored to individual needs. Our services are evidence-informed and not a substitute for medical advice or treatment.
Client Responsibilities
Clients agree to:
• Provide accurate health information
• Attend scheduled sessions or give 24 hours’ notice for cancellations
• Engage respectfully and ethically with services
Practitioner Responsibilities
We commit to:
• Maintaining confidentiality and professional standards
• Offering clear, compassionate communication
• Referring clients to other professionals when appropriate
Limitations
Results vary. Hypnotherapy is a collaborative process, and outcomes depend on individual engagement and circumstances.
Intellectual Property
All content, programs, and materials are the intellectual property of Natural State Hypnosis and may not be reproduced without permission.
Refund Policy
Add yRefund Policy
Natural State Hypnosis
Effective Date: 10 September 2025
We understand that circumstances change. Our refund policy is designed to be fair and transparent.
Session Cancellations
• More than 24 hours’ notice: Full refund or reschedule
• Less than 24 hours’ notice: 50% cancellation fee
• No-show: No refund
Program Packages
• Refunds for unused sessions may be considered on a case-by-case basis
• Partial refunds will reflect services already delivered
Digital Products or Downloads
Due to the nature of digital content, refunds are not available once materials have been accessed or downloaded.
How to Request a Refund
Please email [insert contact] with your name, booking details, and reason for the request. We aim to respond within 3 business days.
Would you like help integrating these into your site layout or adding soft, trust-building language to your homepage footer? I can also help you create a warm intro banner for each page that reflects your tone and values.
